At LeadMyDesk ("we", "our", or "us"), we are committed to safeguarding your privacy and ensuring transparency regarding how information is handled across our customer relationship management software and marketing website.
1. Information We Collect
When you create an account, request a product demonstration, or contact our support team, we may collect the following business details:
- Your name, business email address, phone number, and organization name.
- Workspace preferences, team member account identifiers, and CRM configuration settings.
- Technical diagnostic data including browser type, IP address, and platform usage metrics to ensure platform stability.
2. How Information Is Used
We use the data collected strictly for the following operational purposes:
- To provision and maintain your LeadMyDesk workspace and team member access.
- To coordinate requested product demonstrations and provide responsive customer support.
- To send critical system notifications, billing updates, and security announcements.
- We do not sell, rent, or monetize your customer data or lead records to third-party advertisers.
3. Data Ownership & Security
You retain complete ownership over all prospect contacts, lead records, and client files uploaded to your LeadMyDesk workspace. We implement industry-standard administrative, physical, and technical safeguards to prevent unauthorized access or disclosure.
4. Contacting Us
If you have questions regarding this Privacy Policy or wish to request data deletion, please reach out via our Contact Page or email us at privacy@leadmydesk.com.